Rapid technological advancements, growing competition and increased customer expectations have made a marketer’s job tougher than ever before. Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.
To make experience your business, we have partnered with the best digital experience platform in the world. Helping businesses get plugged in to a new neighborhood comes easy for office-relocation-service entrepreneurs who, as “locals,” know who’s who in providing such services as printing, restaurant delivery and equipment repair.
You will also find that the account structure and names of services are different than those you are used to. However, this will certainly not affect but rather improve your user experience. With functions ranging from corporate audit and risk to HR and facilities management, we provide critical support to the business.
The most important lessons:Â Services will increasingly be procured together with products (hybrid services) and because of that complexity and the need to increase knowhow in procurement and products will increase more and more. This can’t be handled by procurement alone in the future. This will become more of a team effort, or even an empowerment and enablement of the experts that are the nearest to the customer need. Furthermore the service provider will have to tightly integrate with the customers value stream. Most important learning was that the researcher found is no pattern to procure business services nor a tool yet, that supports it.
Through our focus on quick issue resolution, strong customer relationships and higher retention, we enable our clients to expand operations, reach more customers, and launch new products & services faster, with sustained … Read More..Read More →